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Hi Leslie!
I agree with the concerns Michele pointed out.
Some add'l details you may want to consider:
If you rotate the axis of her face in the painting to match the axis in the reference and scale them to the same size (the image below is scaled based on the eyes), it seems to me that her face seems skewed so that the chin and jaw is relatively too large -(assuming it was photographed squarely?)
Within the face itself, I think her eyes bow downward just a smidge more along the bottom lash and that her eyes open wider closer to the inner corner. You may also want to check the shape and value of the shadows around her eyes - the reference reads more deepset near the nose? And check the slant at the outer corner of the eye on our right. Her eyebrows seem a little long and dark (esp. our left) and maybe could be softer as they approach the outside corners.
Somehow her face in the reference seems softer/fleshier. On the reference, much of her upper cheek on our left reads to me as almost white... I think brightening the values here and maybe unifying the lights and unifying the shadows a little more in the painting would soften the flesh on her/help her appear more youthful.
Her mouth seems plenty wide, compared to the relative width of her eyes and nose -maybe a little low? Maybe her 2 front teeth could be a tiny bit narrower?.
The client's comments relating to the mouth and jaw don't seem to mesh at all with what you're showing us. Perhaps narrowing the face and deepening the shadow beneath her chin will make the mouth seem relatively wider, and adjusting the shading might make the jaw look more right to her?
Good Luck with this Leslie
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