Mary,
Gosh, it's certainly not your fault so don't feel bad. It's my own fault for rushing into ordering without doing my research. I'm over being PO'd at their unwillingness to cut me a break. I wouldn't have bought them in the first place if I didn't think $100 was still a pretty good price for 1000 cards.
In fact, I realized I wanted two sided cards to mail out instead of one sided, so I decided to cut them some slack and placed another order for 1000 two sided at the sale price of $75. As soon as I submitted, however, I realized that I had selected the wrong side to be glossy, so I placed the order on hold immediately. This was at midnight last night and a support person replied right away and was able to correct the order for me. He was courteous, although I didn't appreciate being called "Sir".
I will use my one sided cards to hand out at shows instead of brochures and mail out the two sided ones. Here is my redesign front and back. Not quite as elegant as Michele's, but hopefully it will get the word out locally.
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