The client and I choose the reference photos together and I have them initial which ones they want me to use for the painting. I only show the ones I think would make a good portrait.
I also paint a small color study in oil (8x10 up to 16x20) of what the final painting will look like in terms of color, composition, cropping etc. I have them initial their approval on the back of that too, and request any modifications in writing.
Only then do I start the actual painting. That way everyone knows exactly what to expect before I spend a month or two on the portrait itself.
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