Can't connect to the Forum

Kimberly Dow · 01-20-2005, 11:29 PM

Anyone who could help me - I'd appreciate it. I am on my husband's computer because mine all of a sudden won't let me get on this site.

Everything else works - other forums, etc. It gives me that error page that says the page cannot display - as if I were not connected to the internet at all. Even if I go to the SOG main site and try to click to the link to here - it still does the same thing - as if this site is blocked.

I checked my internet connection security page to make sure it wasnt a blocked site. I cleared all history, temp folders, etc. I also ran a virus check and spyware check. I added this site to the internet security part that says to always allow - I still can't get on!

Any suggestions as to what it could be? I hadn't changed any settings, it just started happening for no apparent reason 4-5 days ago.

Thanks!

PS - I dont think this anything to do with it - but about a month ago my web hosting company that hosts my website changed servers. Since then I can update the website, but I have to check it to see if it worked since my computer only shows the webiste that was published Dec 3rd. I checked to make sure my settings include checking for any changes or updates to websites. The company hasn't answered me yet - this is just weird.

Cynthia Daniel · 01-20-2005, 11:39 PM

If you're using AOL, that's could be the problem. Please see this thread: AOL problems connecting to internet

But, you say you're able to get to the main site ok? If so, I haven't a clue. The thing to do is thing about what changed - what settings you might have changed and/or what new software you installed or upgraded.

Kimberly Dow · 01-20-2005, 11:49 PM

Im not on AOL. The only thing I can think of are some automatic updates that were sent - from Windows. They were security updates sent sometime last week and I just hit the install the other day, but I dont know if it coincides exactly. I see my husband hasn't installed them on this one yet.

Steven Sweeney · 01-21-2005, 02:24 AM

After several weeks' worth of no trouble, I've encountered the problem in the past couple of days.

I doubt that any but the most astute and ambitious of sleuths can know what sorts of variables contribute to these roadblocks.

I think the letters AOL appear in most of the criminal reports.

If AOL was a car or a microwave or the latest sit-com, they'd have been out of business long ago.

I keep waiting for a better alternative, but even the computer guru Kim Komando says that she loves Microsoft but admits that if their products worked at all like they're supposed to, she wouldn't be getting rich solving everyone's PC problems.

Is this a great country, or what?

Jean Kelly · 01-21-2005, 02:23 PM

Hi Kim,

Lately my son has been fixing numerous Windows problems by disabling their latest security updates. Your problem is not unique. If I can catch him later he might be able to help. If you have a Microsoft guru down there I'm sure they can help you sooner.

This is why we have a Mac.

Jean

Kimberly Dow · 01-22-2005, 01:25 AM

Thanks Jean. I am not sure of any gurus's - I'll have to look into it. I suppose I can restore the computer to a week or so ago...worth a shot.

Jean Kelly · 01-22-2005, 02:02 AM

Hi Kim,

We're in the process of getting snowed in here, I may not see Chris until Sunday, if you're still getting blocked then I'll see if I can get him to come on. He's been very busy lately with this same problem. Has something to do with a "blanket" security update to fix a previous hole in their secruity. Go figure.

Jean

Steven Sweeney · 01-22-2005, 09:28 PM

About the same time that I had trouble getting into the Forum on AOL, I also could not sign off of the Forum through Explorer, without a message that an error had occurred and I had to click an additional link to actually sign off. This is a first -- in years, and it tells me that the problems we're having have nothing to do with SOG or any of our hardware or operating systems. Somebody somewhere down the line has messed with the protocols, and they goofed on the SOG site's access, but I'm going to predict they'll not own up to it for a long, long time.

Jean Kelly · 01-23-2005, 01:43 AM

Steven,

For the last week I've been getting that same message. I just click on the second log out message that comes up with the error message.

Jean

Kimberly Dow · 01-23-2005, 02:16 AM

I did a system restore back to Jan 1st - and it still isn't letting me on. Now in my yahoo email I can't type - like the keyboard doesn't work. I think I'm going to have to find a professional.