Can't connect to the Forum

Jean Kelly · 01-21-2005, 02:23 PM

Hi Kim,

Lately my son has been fixing numerous Windows problems by disabling their latest security updates. Your problem is not unique. If I can catch him later he might be able to help. If you have a Microsoft guru down there I'm sure they can help you sooner.

This is why we have a Mac.

Jean

Kimberly Dow · 01-22-2005, 01:25 AM

Thanks Jean. I am not sure of any gurus's - I'll have to look into it. I suppose I can restore the computer to a week or so ago...worth a shot.

Jean Kelly · 01-22-2005, 02:02 AM

Hi Kim,

We're in the process of getting snowed in here, I may not see Chris until Sunday, if you're still getting blocked then I'll see if I can get him to come on. He's been very busy lately with this same problem. Has something to do with a "blanket" security update to fix a previous hole in their secruity. Go figure.

Jean

Steven Sweeney · 01-22-2005, 09:28 PM

About the same time that I had trouble getting into the Forum on AOL, I also could not sign off of the Forum through Explorer, without a message that an error had occurred and I had to click an additional link to actually sign off. This is a first -- in years, and it tells me that the problems we're having have nothing to do with SOG or any of our hardware or operating systems. Somebody somewhere down the line has messed with the protocols, and they goofed on the SOG site's access, but I'm going to predict they'll not own up to it for a long, long time.

Jean Kelly · 01-23-2005, 01:43 AM

Steven,

For the last week I've been getting that same message. I just click on the second log out message that comes up with the error message.

Jean

Kimberly Dow · 01-23-2005, 02:16 AM

I did a system restore back to Jan 1st - and it still isn't letting me on. Now in my yahoo email I can't type - like the keyboard doesn't work. I think I'm going to have to find a professional.

Holly Snyder · 01-23-2005, 11:00 AM

For a couple weeks I've also not been able to log off the forum through Netscape. I also just have to click on the second log out error message. I'd figured that my browser's cookies got messed up somehow, but seeing that others are having the same problem, that can't be it.

Richard Monro · 01-28-2005, 12:20 AM

Kim,

I recently had a similar problem. The source turned out to be a new anti spyware program called Webroot Spy sweeper. In its setup it automatically installed some settings that caused the problem. A change in the setup checkboxes fixed it. Have you recently installed such a program? If so I can give you some steps to fix it.