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Dear Carol,
When painting portraits for friends and family, I always start by sending them my price list through email and telling them that they will get a 15% discount. If you aren't able to send it to them, post it in the mail or give it to them on paper. This is always easier than taking about it first and this way there can be no misunderstanding about the price. Be the one to take the first step an always have an up to date price list.
Bianca
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